Job Listings

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.

  - Educates the sales team on store sales plan, personal sales goals, store statistics and motivates the team to achieve goals - Consistently achieves and exceeds total store goals and key performance indicators (KPIs) as determined by the Company - Partners with corporate team to build relationships and events in order to drive traffic and sales - Identifies business trends and reacts quickly to the needs of the business - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach - Demonstrates sales leadership by playing an active role on the sales floor - Develops and maintains store clienteling processes and standards and ensures associate participation and compliance - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation - Ensures that the sales floor always meets Company standards with regards to merchandising, visual presentation and housekeeping - Directs and supervises the daily activities of the management, sales and stock team - Consistently provides recognition to team members for exceptional performance - Provides consistent and ongoing constructive feedback and coaching to team members to encourage continued growth and development - Develops and trains internal talent to ensure the team reaches its full potential and to build a strong internal bench of candidates for future leadership roles - Networks with, recruits and interviews external talent on an ongoing basis - Responsible for managing all operational processes, policies and functionality related to merchandise management, security, loss prevention and facility maintenance - Ensures that the store meets all Company standards and expectations with regards to merchandising and visual presentation, safety, functionality and security and complies with all relevant local, State and Federal regulations. - Sets standards for maintaining a neat and organized stockroom, storage area and shipping/receiving area in order to allow for safe and efficient access to product by stock and sales associates - Communicates with appropriate corporate partners to confirm details of product flow into and out of store - Monitors store inventory levels and partners with corporate team to maximize sales through product replenishment and communication of product needs - Manages inventory audits and works to reconcile any inventory discrepancies - Facilitates the communication of Company information to associates

The Graphic Designer will work on a wide array of platforms within web & social, digital & print. Projects include working on collateral such as email, web design, site banners, marketing campaigns, social media content, look books, presentations, in-store graphics, logos and branding for our west coast Centric Brands including Joe's Jeans, Hudson Jeans, Favorite Daughter and Herve Leger.   Roles & Responsibilities: - Work closely with Art Director to uphold and evolve brand guidelines across all touchpoints. - Ensuring all projects are set up for and meet all task requirements, including but not limited to correct dimensions, file formats, image resolution, and content - Consistently create designs that drive the visual direction for launches across all marketing touchpoints (including website, email, social & digital paid media, and print collateral), helping to grow and strengthen the brands aesthetic continually. - Work on concept presentations, brand books, and other brand presentations - Develop identity and collateral for new brand initiatives - Collaborate with project managers, copy, merchandisers, planning, and design to obtain relevant information and timelines for each project - Own projects from concept to design to production while maintaining brand standards - Work hand-in-hand with the Marketing team to elevate and conceptualize creative brand ideas and campaigns. - Employ a fluid command of typography, layout, and design in a variety of visual aesthetics - Have the ability to work independently and in a group environment—promoting a collaborative and creative team environment by engaging other members of the team - Demonstrate flexibility, organizational skills to effectively manage multiple projects/tasks of varying complexities while meeting deadlines

The Associate Designer is responsible for creating development through production construction sketches to guide our manufacturing partners as they construct garments. This individual will work hand in hand with our Senior Designer to perfect fit and finalize the garment from development to production stages. This position will work on Women’s denim, woven, and knits: bottoms, tops, dresses, cut + sew, fully fashioned garments, and outerwear.   RESPONSIBILITIES - Strong sketching skills needed. - Seasonal sketching with Senior Designer. - Create/update all Tech Pack Construction Sketches. - Strong garment construction knowledge needed. - Attend all fittings with Senior Designer. - Identify issues with the measured specs and call these out during the fitting. - Participate in fittings to problem solve and execute revisions. - Take all notes in every fitting. - Work closely with Senior Designer and our manufacturing partners to achieve the desired construction and fit results. - Collaborate with the Product Development and Production teams to answer technical questions and solve problems. - Ensure size, fit, construction, and quality consistency. - Update Seasonal Sketch Decks, Seasonal Line Masters, Sample Notification Logs. - Participate in seasonal style validation meetings.

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.

- Achieve and exceed individual sales goals set by Store Management Team - Actively engage with customers by identifying needs, relaying product information, and providing prompt assistance - Develop new relationships while maintaining existing clientele - Maintain and continually develop a personal clientele book by regularly communicating and following up with customers - Actively participate in merchandising projects (i.e., daily stock maintenance, floor changeovers, product transfers, etc.) - Assist store management and staff with driving store initiatives. - Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures - Demonstrates professional appearance and conduct; upholds the brand style and dress code - Additional duties/responsibilities may be assigned

- Achieve and exceed individual sales goals set by Store Management Team - Actively engage with customers by identifying needs, relaying product information, and providing prompt assistance - Develop new relationships while maintaining existing clientele - Maintain and continually develop a personal clientele book by regularly communicating and following up with customers - Actively participate in merchandising projects (i.e., daily stock maintenance, floor changeovers, product transfers, etc.) - Assist store management and staff with driving store initiatives. - Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures - Demonstrates professional appearance and conduct; upholds the brand style and dress code - Additional duties/responsibilities may be assigned

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.

Founded in 2001 by Creative Director Joe Dahan, Joe’s redefines everyday style with its inherently LA sensibility and distinctive rock + roll point-of-view. With an emphasis on offering the perfect fit for everybody, the brand takes a revolutionary approach to denim and sophisticated classics, incorporating the very latest in technology to offer product that is beautiful, innovative and fits flawlessly.   Joe’s Jeans currently has an exciting opportunity available to join our team at the Woodbury Commons Outlet in New York, as an Assistant Manager. The Assistant Manager is responsible for partnering with the Store Manager to lead and motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers through exemplary customer service. Specific responsibilities of the Assistant Manager position include but are not limited to:   - Contribute to the success of the store by consistently motivating sales team to ensure they are achieving or exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Support the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - Create a customer service focused and sales driven environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrate sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develop a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Partner with the Store Manager to develop and train internal talent. - Comply with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Perform all store operations procedures, open/closing procedures, daily POS transactions, - Ensure sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping - Demonstrate high degree of professionalism in communication and teamwork with clients, peers, management team and corporate partners. 

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.

Sales Generation - Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. - Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. - In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. - Leading by example on Sales Floor and achieving individual sales goals. Customer Service - Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. - Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. - Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. - Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. - Handles escalated Customer Service issues or concerns. - Assists with other Customer Service related projects as directed by Store Manager.  Team Development - Coordinates the daily activities of the sales team. - Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. - Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. - Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. - Provides recognition to team members for exceptional performance. - Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. - Partners with the Store Manager to develop and train internal talent. Operations & Presentation - Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. - Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. - Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. - Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. - Ensures that display product is in good condition and marked appropriately. - Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication - Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. - Participates in weekly Manager’s conference call as required. - Communicates sales reports as required by Company procedures.